Some Great Questions For The Removalists
Is the deposit refundable? If a deposit is a compulsory requisite from a removalists before they commit to the job, then it is worthwhile to make sure that all of the terms of payment and refund are very clear from the outset.
Sometimes you’ll find a company that offers extra services for an extra charge. Sometimes, you will find that you are already being charged for extra services that you don’t need. Extra services can include additional men, expedited service, or the newest moving truck.
We address any concerns immediately and investigate whether the complaint is valid. We don’t hide anything and try to be as open as possible with our clients.
How are the fees calculated?
Are there charges not included in the quote? The last thing you would want to find out at the very last minute is late disclosure of hidden fees and charges.
Do they offer insurance? It’s highly recommended that you obtain insurance for the move
How much experience does the company have?
Can the company provide references?
When is payment required?
Does the moving company pack your belongings, or do you need to do that beforehand?